Absence reporting

If your child is unable to attend school through illness or any other reason, please let us know in one of the following ways;

• Calling the school absence line on 020 8443 9631  Option 1.

or

• E-mailing heron.attendance@northstartrust.org.uk

Please leave a message including your child's name, form, the nature of their illness and/or the reason for their absence. Only a parent or carer can verify absence and contact needs to be made on each day of absence.

Please do not use the main school email address for the purpose of absence reporting as this account is for general school enquiries. This may lead to your message not reaching the appropriate member of staff in time.

If you do not make contact, an absence text message and/or phone call will be sent to you and the absence will be recorded as unauthorised if there is no response. 


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